FREQUENTLY ASKED QUESTIONS
Why do I need to pay a deposit?
A deposit can sometimes feel like a leap of faith. After all, we don’t normally pay for a product we don’t yet have in our hands. However, when you order a custom-made piece of furniture, you are not only ordering the table or cabinet itself, but you are getting a unique piece that no one else will ever have. Part of the product you are buying is the time to design something to your particular specifications, a design or color that may not be of interest to the general public. So we look at the deposit as a mutual commitment. We commit to finish your piece and make sure you are satisfied with the final product, and you commit to finalizing your purchase and not changing your mind after we’ve dedicated time designing your piece and buying materials to build it. It’s a safety net that protects us both.
Do you have a showroom?
No. We exclusively make custom-ordered pieces, therefore, we do not keep an inventory of products for display. You can, however, check out our previous work here.
Do you offer delivery?
Yes! We deliver all across the GTA. Make sure you let us know you’re interested in getting your piece delivered, as most of our customers choose to pick up their orders themselves. Don’t worry, we’ll also confirm when you’re placing your order.
Where is your shop located?
We operate out of Barrie, ON but most of our customers are from Toronto. So we offer delivery all across the GTA.
Can I come to your shop to discuss a project?
Nope. Mom always said to not bring strangers home and we try to stick to that as much as possible. Let’s get to know each other and we can be flexible with boundaries as our relationship grows.
What sorts of payment method do you accept?
We accept cash, cheques, debit, credit, gold coins, precious stones, land, and whatever else you’d like to pay with.
There is a 5% Credit/Debit card processing fee that gets added automatically.
Do you offer discounts for repeat business?
We do offer some discounts to our returning customers. We also offer bulk pricing.
Do your family members get free furniture?
Uncle Rob, get out of here!